# Feedback & Discussion **URL:** https://community.beestat.io/c/feedback-discussion/7.md?page=1 [Latest](https://community.beestat.io/latest.md) · [Categories](https://community.beestat.io/categories.md) · [Tags](https://community.beestat.io/tags.md) **Page:** 2 --- ## [Can anyone explain this temperature profile to me?](https://community.beestat.io/t/can-anyone-explain-this-temperature-profile-to-me/1375)
**Author:** [@aaronwb599](https://community.beestat.io/u/aaronwb599)\ **Replies:** 4\ **Last updated:** [January 26, 2025, 6:57am UTC](https://community.beestat.io/t/can-anyone-explain-this-temperature-profile-to-me/1375 "2025-01-26T06:57:58Z")
This is way different than it was a few weeks ago. I have no idea what is going on here. --- ## [Finding my balance point?](https://community.beestat.io/t/finding-my-balance-point/1387)
**Author:** [@Donnybrook](https://community.beestat.io/u/Donnybrook)\ **Replies:** 7\ **Last updated:** [January 24, 2025, 12:20pm UTC](https://community.beestat.io/t/finding-my-balance-point/1387 "2025-01-24T12:20:25Z")
I’m trying to follow the beestat guide to optimize my heat pump system and I feel as dumb as a box of rocks. I may be overtired. Can someone explain it like I am 5 how to get my Balance Point? Our house has 2 ecobee3 li… --- ## [Ecobee sees AUX use, but Beestat doesn't](https://community.beestat.io/t/ecobee-sees-aux-use-but-beestat-doesnt/1380)
**Author:** [@rickross](https://community.beestat.io/u/rickross)\ **Replies:** 4\ **Last updated:** [January 23, 2025, 2:10pm UTC](https://community.beestat.io/t/ecobee-sees-aux-use-but-beestat-doesnt/1380 "2025-01-23T14:10:43Z")
I have 9 different ecobee thermostats in my account, several of which control heat pumps that have electric coil AUX backup heat. On one of them the ecobee shows the red flame and tracks the AUX usage, but Beestat doesn’… --- ## [Recent run times](https://community.beestat.io/t/recent-run-times/1304)
**Author:** [@MillisMA](https://community.beestat.io/u/MillisMA)\ **Replies:** 8\ **Last updated:** [January 20, 2025, 1:17pm UTC](https://community.beestat.io/t/recent-run-times/1304 "2025-01-20T13:17:15Z")
Checking on recent adjustment to air balancing So my room with sensor controlling the temp not the main thermostat recorded a cycle that turned on the heat for 13 to 14 minutes every 45 +/- min or so. It’s 25 F outsi… --- ## [Can only see 13 months of data](https://community.beestat.io/t/can-only-see-13-months-of-data/1364)
**Author:** [@boswell2k1](https://community.beestat.io/u/boswell2k1)\ **Replies:** 4\ **Last updated:** [January 17, 2025, 9:30pm UTC](https://community.beestat.io/t/can-only-see-13-months-of-data/1364 "2025-01-17T21:30:22Z")
I can only see data back to January 2024. I actually need a chart comparison of November 2023 - December 2024. Is there a way to download this? My Ecobee lets me export it, but it’s hard to organize in excel. I Did a… --- ## [Humidity readings not in the chart](https://community.beestat.io/t/humidity-readings-not-in-the-chart/1356)
**Author:** [@Gamix](https://community.beestat.io/u/Gamix)\ **Replies:** 2\ **Last updated:** [January 13, 2025, 11:51pm UTC](https://community.beestat.io/t/humidity-readings-not-in-the-chart/1356 "2025-01-13T23:51:12Z")
How can I activate my indoor and outdoor humidity readings? They are not part of the chart. These values do appear in the ecobee app. --- ## [Seeking more help on how to use Beestat analysis for heat pump configuration](https://community.beestat.io/t/seeking-more-help-on-how-to-use-beestat-analysis-for-heat-pump-configuration/1354)
**Author:** [@GDAlex123](https://community.beestat.io/u/GDAlex123)\ **Replies:** 0\ **Last updated:** [January 7, 2025, 2:53pm UTC](https://community.beestat.io/t/seeking-more-help-on-how-to-use-beestat-analysis-for-heat-pump-configuration/1354 "2025-01-07T14:53:23Z")
It would be great, especially for newbees like me, to have a longer Help page describing steps how to use the Beestat analysis, such as temperature profiles, to set key heat pump parameters such as at what outdoor temp t… --- ## [Why did my system run for an hour?](https://community.beestat.io/t/why-did-my-system-run-for-an-hour/1327)
**Author:** [@MillisMA](https://community.beestat.io/u/MillisMA)\ **Replies:** 1\ **Last updated:** [December 19, 2024, 6:30pm UTC](https://community.beestat.io/t/why-did-my-system-run-for-an-hour/1327 "2024-12-19T18:30:30Z")
Made a change to sleep schedule by starting an hour early. At 2am the system ran for an hour. Any insights? Thanks --- ## [Heat/Fan running when system is off](https://community.beestat.io/t/heat-fan-running-when-system-is-off/1319)
**Author:** [@ajf](https://community.beestat.io/u/ajf)\ **Replies:** 2\ **Last updated:** [December 12, 2024, 1:12pm UTC](https://community.beestat.io/t/heat-fan-running-when-system-is-off/1319 "2024-12-12T13:12:24Z")
The last three days, I have had some issues with my heating system and I am trying to determine what the problem is. I assume something is going on with the downstairs thermostat or possibly the furnace. The system wo… --- ## [Sensor and thermostat detail stopped 2 days ago](https://community.beestat.io/t/sensor-and-thermostat-detail-stopped-2-days-ago/1309)
**Author:** [@Reddart](https://community.beestat.io/u/Reddart)\ **Replies:** 3\ **Last updated:** [December 9, 2024, 11:47pm UTC](https://community.beestat.io/t/sensor-and-thermostat-detail-stopped-2-days-ago/1309 "2024-12-09T23:47:15Z")
I’m assuming this is some kind of connection issue? Just stopped at aunt 8pm on Tuesday, and hasn’t connected again since. Any way to reboot this? And to clarify, the real time data is displayed (run status, temp, sens… --- ## [“Time to heat” is “Unknown”, min data required?](https://community.beestat.io/t/time-to-heat-is-unknown-min-data-required/1313)
**Author:** [@simonsaysheat](https://community.beestat.io/u/simonsaysheat)\ **Replies:** 1\ **Last updated:** [December 6, 2024, 11:49am UTC](https://community.beestat.io/t/time-to-heat-is-unknown-min-data-required/1313 "2024-12-06T11:49:54Z")
Hello! Before I launch into my question, I just want to give a great big Thank You to you Jon! I am a previous user of a Nest thermostat, and was incredibly disappointed by the lack of analytic insights on that platform… --- ## [3 degree setback vs no setback](https://community.beestat.io/t/3-degree-setback-vs-no-setback/1297)
**Author:** [@provin1327](https://community.beestat.io/u/provin1327)\ **Replies:** 1\ **Last updated:** [November 30, 2024, 1:00am UTC](https://community.beestat.io/t/3-degree-setback-vs-no-setback/1297 "2024-11-30T01:00:39Z")
Hi, I am wondering if beestat can help me determine if a 3F heating setback makes more sense than a constant hold. I currently have my thermostat set to 68F 8:00 AM - 10:00 PM and 65\*F from 10:00 PM - 8:00 AM. With an o… --- ## [Long Run Time](https://community.beestat.io/t/long-run-time/1285)
**Author:** [@MillisMA](https://community.beestat.io/u/MillisMA)\ **Replies:** 3\ **Last updated:** [November 8, 2024, 10:15pm UTC](https://community.beestat.io/t/long-run-time/1285 "2024-11-08T22:15:48Z")
Recently I had my gas HVAC air balanced. The tech said (I think ) he turned up the burner or something in addition to increasing air flow to certain rooms) Soon after when we needed heat the heat would run for 30 minutes… --- ## [Heating profile info missing](https://community.beestat.io/t/heating-profile-info-missing/1281)
**Author:** [@Goose01](https://community.beestat.io/u/Goose01)\ **Replies:** 1\ **Last updated:** [November 2, 2024, 9:37am UTC](https://community.beestat.io/t/heating-profile-info-missing/1281 "2024-11-02T09:37:40Z")
The temperature profile slope for heating is missing from my thermostat data. This only happens if I enter a custom date. We made adjustments to our HVAC and I wanted to see if it made any noticeable difference, hence … --- ## [Selecting heat pump versus oil furnace based on outside temperature](https://community.beestat.io/t/selecting-heat-pump-versus-oil-furnace-based-on-outside-temperature/1283)
**Author:** [@Spopiela](https://community.beestat.io/u/Spopiela)\ **Replies:** 1\ **Last updated:** [October 31, 2024, 2:31am UTC](https://community.beestat.io/t/selecting-heat-pump-versus-oil-furnace-based-on-outside-temperature/1283 "2024-10-31T02:31:40Z")
I have an oil furnace hot air system with a 5 ton a/c plus heat pump. The changeover from heat pump to furnace is set at 15 degrees outside temperature. I live close to the airport here in New Hampshire and outside temp … --- ## [Connecting to a remote thermostat](https://community.beestat.io/t/connecting-to-a-remote-thermostat/1269)
**Author:** [@drtfitzgerald](https://community.beestat.io/u/drtfitzgerald)\ **Replies:** 1\ **Last updated:** [October 18, 2024, 1:32pm UTC](https://community.beestat.io/t/connecting-to-a-remote-thermostat/1269 "2024-10-18T13:32:27Z")
Hello- first hour with beestat. Looking to connect from my home pc to my work thermostat for first linkage. Is that possible? I don’t want to select the connect thermostat button because I don’t want my home ecobee data … --- ## [Set Point on Beestat Doesn't Match Ecobee - Why?](https://community.beestat.io/t/set-point-on-beestat-doesnt-match-ecobee-why/1174)
**Author:** [@jrcindc](https://community.beestat.io/u/jrcindc)\ **Replies:** 4\ **Last updated:** [October 2, 2024, 2:06pm UTC](https://community.beestat.io/t/set-point-on-beestat-doesnt-match-ecobee-why/1174 "2024-10-02T14:06:31Z")
New to Ecboee and Beestat. Grateful for all the discussion and help here! Question: Can anyone tell me why the set point temperature is reading 72.3 in Beestat while my actual Ecobee is set to 72? --- ## [Feedback on temperature differential v/s efficiency for 2-stage cooling](https://community.beestat.io/t/feedback-on-temperature-differential-v-s-efficiency-for-2-stage-cooling/1254)
**Author:** [@aaiyar](https://community.beestat.io/u/aaiyar)\ **Replies:** 3\ **Last updated:** [September 10, 2024, 6:01pm UTC](https://community.beestat.io/t/feedback-on-temperature-differential-v-s-efficiency-for-2-stage-cooling/1254 "2024-09-10T18:01:27Z")
@ziebelje I put this in the uncategorized category since I didn’t easily see a section where Beestat users could get some assistance on configuring their HVAC systems using data from Beestat. Anyway, I have a 2-stage 5… --- ## [Switching Between Homes](https://community.beestat.io/t/switching-between-homes/1241)
**Author:** [@Jason-F](https://community.beestat.io/u/Jason-F)\ **Replies:** 1\ **Last updated:** [August 17, 2024, 11:36am UTC](https://community.beestat.io/t/switching-between-homes/1241 "2024-08-17T11:36:54Z")
Is there a way to switch between homes in Beestat? I can switch between thermostats, but I have two homes on my account and cannot switch between homes…? --- ## [Analyze tab not showing stage 2](https://community.beestat.io/t/analyze-tab-not-showing-stage-2/1215)
**Author:** [@scutty](https://community.beestat.io/u/scutty)\ **Replies:** 4\ **Last updated:** [July 22, 2024, 6:59pm UTC](https://community.beestat.io/t/analyze-tab-not-showing-stage-2/1215 "2024-07-22T18:59:05Z")
I have a 2 stage heat pump which did calculate stage 2 for heating but I’m not seeing it for cooling. I have been manually kicking the temp down so stage 2 kicks on for cooling all week, about 8 hours of runtime, but the… --- ## [Apple "Weather" temp errors distort temperature profile](https://community.beestat.io/t/apple-weather-temp-errors-distort-temperature-profile/1050)
**Author:** [@rickross](https://community.beestat.io/u/rickross)\ **Replies:** 4\ **Last updated:** [January 9, 2024, 11:31pm UTC](https://community.beestat.io/t/apple-weather-temp-errors-distort-temperature-profile/1050 "2024-01-09T23:31:31Z")
I live outside of Nashville, and the Apple “Weather” data that ecobee fetches for the outdoor temperature is very often wrong by 5 degrees or more. This is frustrating for many reasons, not least of which that it provide… --- ## [Early Access vs Free](https://community.beestat.io/t/early-access-vs-free/1219)
**Author:** [@Aaron](https://community.beestat.io/u/Aaron)\ **Replies:** 1\ **Last updated:** [July 20, 2024, 1:13pm UTC](https://community.beestat.io/t/early-access-vs-free/1219 "2024-07-20T13:13:19Z")
Is there a list of Early Access features that are not on the free version? --- ## [Cool profile not showing](https://community.beestat.io/t/cool-profile-not-showing/1198)
**Author:** [@AKmaninNY](https://community.beestat.io/u/AKmaninNY)\ **Replies:** 3\ **Last updated:** [June 26, 2024, 1:59pm UTC](https://community.beestat.io/t/cool-profile-not-showing/1198 "2024-06-26T13:59:21Z")
Hi, I’ve been in cooling mode for over a month and I haven’t set seen the cool profile displayed? Is this normal? Heat profile has been displayed since I started using Beestat last year. What can I look for or reset… --- ## [Help understanding my data w/ very few comparison properties](https://community.beestat.io/t/help-understanding-my-data-w-very-few-comparison-properties/1202)
**Author:** [@LTek](https://community.beestat.io/u/LTek)\ **Replies:** 1\ **Last updated:** [June 25, 2024, 10:57am UTC](https://community.beestat.io/t/help-understanding-my-data-w-very-few-comparison-properties/1202 "2024-06-25T10:57:19Z")
I’ve read a bunch of these posts, and the help files but I’d like an expert opinion to make sure I’m reading it correctly Metrics say only 32 homes to compare to – seem too low since I’m in the Boulder/Denver area. I’d … --- ## [Cumulative summary for past 12 months](https://community.beestat.io/t/cumulative-summary-for-past-12-months/1175)
**Author:** [@Matt](https://community.beestat.io/u/Matt)\ **Replies:** 2\ **Last updated:** [May 25, 2024, 10:15pm UTC](https://community.beestat.io/t/cumulative-summary-for-past-12-months/1175 "2024-05-25T22:15:02Z")
Hi, In the Thermostat Summary section, is there already a means to get a cumulative total of the heating and cooling usage for the past 12 months, or more generally, for the given date period range selected? This would … --- ## [Are big changes in balance point unusual?](https://community.beestat.io/t/are-big-changes-in-balance-point-unusual/1143)
**Author:** [@rerider58](https://community.beestat.io/u/rerider58)\ **Replies:** 4\ **Last updated:** [April 20, 2024, 5:46pm UTC](https://community.beestat.io/t/are-big-changes-in-balance-point-unusual/1143 "2024-04-20T17:46:01Z")
In January, soon after I learned about Beestat, our house’s balance point was 34F, so that’s where I set the AUX heat to come on. Today I checked it again and based on information through April 13, it was shown as 24F. … --- ## [Reboot history - logs](https://community.beestat.io/t/reboot-history-logs/1121)
**Author:** [@wagging\_tail](https://community.beestat.io/u/wagging_tail)\ **Replies:** 1\ **Last updated:** [April 3, 2024, 12:19am UTC](https://community.beestat.io/t/reboot-history-logs/1121 "2024-04-03T00:19:10Z")
Hello - I’m trying to find the history of reboot for my Ecobee. I know I can on the thermostat itself because it’s a history of notifications. So my question is how do I see when my ecobee is “rebooting” and is going off… --- ## [Understanding the relationship between delta Heat and delta resist](https://community.beestat.io/t/understanding-the-relationship-between-delta-heat-and-delta-resist/1105)
**Author:** [@kdmeboyd](https://community.beestat.io/u/kdmeboyd)\ **Replies:** 1\ **Last updated:** [February 21, 2024, 11:19am UTC](https://community.beestat.io/t/understanding-the-relationship-between-delta-heat-and-delta-resist/1105 "2024-02-21T11:19:45Z")
Am I correct with this observation? My delta resist is at -0.2 and my delta Heat (heatpump) is at +0.1 at 0C. Am I in a situation where my net heat loss is -0.1 degree per hour? --- ## [Upgrading Ecobee - best practices?](https://community.beestat.io/t/upgrading-ecobee-best-practices/1100)
**Author:** [@hokiezz](https://community.beestat.io/u/hokiezz)\ **Replies:** 1\ **Last updated:** [February 16, 2024, 8:06pm UTC](https://community.beestat.io/t/upgrading-ecobee-best-practices/1100 "2024-02-16T20:06:35Z")
Planning to upgrade my Ecobee 3 to the latest Premium model. Is this the best method to follow? Record all settings from current Ecobee (since they cannot be transferred to a new model) Factory reset old Ecobee Instal… --- ## [New Ecobee, old data gone?](https://community.beestat.io/t/new-ecobee-old-data-gone/1090)
**Author:** [@kurttruong](https://community.beestat.io/u/kurttruong)\ **Replies:** 1\ **Last updated:** [February 6, 2024, 10:49pm UTC](https://community.beestat.io/t/new-ecobee-old-data-gone/1090 "2024-02-06T22:49:58Z")
My heat pump ran for 6 hours overnight and the house never heated up. Upon further investigation it turned out my compressor never came on. I knew how long the outage was for because of this app. The HVAC tech came and d… [Previous page](https://community.beestat.io/c/feedback-discussion/7.md) [Next page](https://community.beestat.io/c/feedback-discussion/7.md?page=2)