# App stuck on rings

**URL:** https://community.beestat.io/t/app-stuck-on-rings/1056
**Category:** Bug Reports
**Created:** [January 11, 2024, 12:57pm UTC](https://community.beestat.io/t/app-stuck-on-rings/1056 "2024-01-11T12:57:28Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![2way](https://community.beestat.io/letter_avatar_proxy/v4/letter/2/d78d45/32.png) [@2way](https://community.beestat.io/u/2way)
#### Post date: [January 11, 2024, 12:57pm UTC](https://community.beestat.io/t/app-stuck-on-rings/1056/1 "2024-01-11T12:57:28Z")

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Been several days now that the app is stuck on the rings when opening. I’ve tried clearing cache & clearing data. I know Ecobee had some historical data retrieval issue around the same time that this began.

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### Author: ![2way](https://community.beestat.io/letter_avatar_proxy/v4/letter/2/d78d45/32.png) [@2way](https://community.beestat.io/u/2way)
#### Post date: [January 12, 2024, 7:17pm UTC](https://community.beestat.io/t/app-stuck-on-rings/1056/2 "2024-01-12T19:17:02Z")

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It is now back up. 😀

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### Author: ![ziebelje](https://community.beestat.io/user_avatar/community.beestat.io/ziebelje/32/633_2.png) [@ziebelje](https://community.beestat.io/u/ziebelje)
#### Post date: [January 16, 2024, 11:17am UTC](https://community.beestat.io/t/app-stuck-on-rings/1056/3 "2024-01-16T11:17:54Z")

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There was a high number of users creating some excessive load. I increased the server capacity for a bit to help.

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### Author: ![system](https://community.beestat.io/uploads/default/original/1X/1aae50114ef63970cb76f963398ca488a1165eda.png) [@system](https://community.beestat.io/u/system)
#### Post date: [January 23, 2024, 11:17am UTC](https://community.beestat.io/t/app-stuck-on-rings/1056/4 "2024-01-23T11:17:57Z")

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