# Stuck Syncing
**URL:** https://community.beestat.io/t/stuck-syncing/1066
**Category:** Bug Reports
**Created:** [January 15, 2024, 3:23pm UTC](https://community.beestat.io/t/stuck-syncing/1066 "2024-01-15T15:23:45Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@walkerofthesky](https://community.beestat.io/u/walkerofthesky)
#### Post date: [January 15, 2024, 3:23pm UTC](https://community.beestat.io/t/stuck-syncing/1066/1 "2024-01-15T15:23:46Z")
When I launched beestat this morning, I noticed it was stuck syncing in an endless loop. Tried accessing both from browser (Safari) and via app. It showed the last sync was 4 days ago, 1/11.
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### Author:  [@Syrag](https://community.beestat.io/u/Syrag)
#### Post date: [January 15, 2024, 3:52pm UTC](https://community.beestat.io/t/stuck-syncing/1066/2 "2024-01-15T15:52:54Z")
I am seeing the same for one of my two thermostats.
For me, the Home IQ section on the ecobee site is not working for either thermostat; so I wonder if this is an ecobee problem…
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### Author:  [@walkerofthesky](https://community.beestat.io/u/walkerofthesky)
#### Post date: [January 15, 2024, 4:13pm UTC](https://community.beestat.io/t/stuck-syncing/1066/3 "2024-01-15T16:13:21Z")
Ah, interesting. Yeah, that could be it. I’m also unable to access Home IQ. However, I don’t see any outages / issues reported on [status.ecobee.com](https://status.ecobee.com)
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### Author:  [@walkerofthesky](https://community.beestat.io/u/walkerofthesky)
#### Post date: [January 15, 2024, 4:20pm UTC](https://community.beestat.io/t/stuck-syncing/1066/4 "2024-01-15T16:20:00Z")
FWIW, I sent a report to [support@ecobee.com](mailto:support@ecobee.com)
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### Author:  [@ziebelje](https://community.beestat.io/u/ziebelje)
#### Post date: [January 15, 2024, 8:14pm UTC](https://community.beestat.io/t/stuck-syncing/1066/5 "2024-01-15T20:14:31Z")
If anyone is having an issue please send an email to [contact@beestat.io](mailto:contact@beestat.io) with your thermostat serial number. I will review tonight. Beestat has seen a significant increase in active users over the past couple days which has affected performance a bit. I made some upgrades earlier today which may help.
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### Author:  [@walkerofthesky](https://community.beestat.io/u/walkerofthesky)
#### Post date: [January 16, 2024, 1:58am UTC](https://community.beestat.io/t/stuck-syncing/1066/6 "2024-01-16T01:58:32Z")
The beestat app looks to be behaving for me now across my three Ecobee thermostats.
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### Author:  [@system](https://community.beestat.io/u/system)
#### Post date: [January 23, 2024, 1:59am UTC](https://community.beestat.io/t/stuck-syncing/1066/7 "2024-01-23T01:59:16Z")
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