# Sync loop then rate limited

**URL:** <https://community.beestat.io/t/sync-loop-then-rate-limited/896>\
**Category:** Bug Reports\
**Created:** [June 2, 2023, 6:28pm UTC](https://community.beestat.io/t/sync-loop-then-rate-limited/896 "2023-06-02T18:28:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lngarrett](https://community.beestat.io/user_avatar/community.beestat.io/lngarrett/32/402_2.png) [@lngarrett](https://community.beestat.io/u/lngarrett)\
**Post date:** [June 2, 2023, 6:28pm UTC](https://community.beestat.io/t/sync-loop-then-rate-limited/896/1 "2023-06-02T18:28:05Z")

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As the title says - my Detail (and any other) page is stuck syncing and then after a while I get a rate limit error.

FWIW - I am a new ecobee user and installed my thermostats a couple of hours ago.

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**Author:** ![ziebelje](https://community.beestat.io/user_avatar/community.beestat.io/ziebelje/32/633_2.png) [@ziebelje](https://community.beestat.io/u/ziebelje)\
**Post date:** [June 12, 2023, 10:41am UTC](https://community.beestat.io/t/sync-loop-then-rate-limited/896/2 "2023-06-12T10:41:22Z")

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This has probably resolved itself by now, but if not please let me know your thermostat serial number and I can take a look at the account. Sorry about the issue!

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**Author:** ![system](https://community.beestat.io/uploads/default/original/1X/1aae50114ef63970cb76f963398ca488a1165eda.png) [@system](https://community.beestat.io/u/system)\
**Post date:** [December 7, 2023, 7:05pm UTC](https://community.beestat.io/t/sync-loop-then-rate-limited/896/3 "2023-12-07T19:05:52Z")

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