API call failed: Trying to access array offset on value of type null

Bug Reports
1

I tried connecting my ecoBee 3 yesterday, and I still keep getting this error:

success": false,
“data”: {
“error_message”: “Trying to access array offset on value of type null”,
“error_code”: 2

I couldn’t really find the same issue in the forums, so not sure what to do now to troubleshoot…

2

I got you a reply on this via email. Thanks for reaching out…let’s see if that fixes it.

4

Hi, I am having the same error when trying to access my Smart Thermostat Enhanced.

“{
“success”: false,
“data”: {
“error_message”: “Trying to access array offset on value of type null”,
“error_code”: 2
}
}”

My other ecobee 3’s are connecting fine.

Can you look into this please.

Thanks

5

I think this is fixed for everyone here. I am monitoring this issue, though. Looks like something may have changed on the API and it’s giving me grief when syncing across a time period that includes daylight savings.

6

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