Cannot connect to Ecobee

I am trying to log in to beestat, however after logging into Ecobee, the browser doesn’t load the page then presents the following error message. I have logged out of Ecobee, tried this in a private browsing session…etc to no avail.

{“success”:false,“data”:{“error_message”:“The request is malformed. Check parameters.”,“error_code”:10505}}

That’s a new one. Could you PM me your serial number? I can take a look at the logs or turn on the detailed logging for you if necessary so I can track it down.