Comparisons Tab Broken

Hi Jon,
I’m having some trouble with the Comparisons tab. Neither the old Heat Score, Cool Score, Resist Score nor the new Metrics section are loading for me. When I switch to the Comparisons tab, I see “Calculating…” for about a minute, followed by the below error message.

{
  "success": false,
  "data": {
    "error_message": "Maximum execution time of 5 seconds exceeded",
    "error_code": 1
  }
}

Interestingly, both the old and new Temperature Profiles graphs seem to be fine. Not sure what’s up with this one!

Will take a look; thanks for the report!

Thanks so much Jon. Hope you’re keeping safe and well in this time.

I’ve been having this same problem as well.
When I tried to load it today, I got this error.

API call failed: Division by zero
{
“success”: false,
“data”: {
“error_message”: “Division by zero”,
“error_code”: 2
}
}

Now getting the exact same error as Geoffrey, too

Hi, I’m new to beestat and fairly new to ecobee. I recently purchased and installed 2 stats (a month ago tomorrow), and am loving them. I am not receiving the error message, but my comparison page doesn’t load, just says “calculating scores” indefinitely. Not sure if this is the same bug, or if I’m just being impatient. Today is my 3rd day since signing up with beestat.

-Dave