Newbie Non-start. App errors on load

Bug Reports
1

I loaded the website and mobile app with the same result. After I enter my ecobee credentials, the app hangs with the pulsing icon as if trying to load data. Clearing browsing data and cookies in Chrome did not help.

In Chrome’s Dev Console, I see the following errors:

Uncaught TypeError: Cannot read properties of undefined (reading 'thermostat_id')
    at beestat.api.callback_ (contribute.js:9:65)
    at beestat.api.load_ (contribute.js:9:65)
    at XMLHttpRequest.<anonymous> (contribute.js:9:65)
    at XMLHttpRequest.sentryWrapped (style.js:233:1)

POST https://sentry.io/api/3736982/envelope/?sentry_key=[REDACTED]&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.116.0 429 (Too Many Requests)

Uncaught (in promise) Error: Access to storage is not allowed from this context.

I redacted the sentry_key. If that is not sensitive info and is needed for diagnostics, let me know. Any help is appreciated.

Thanks.

2

Are you able to log into the ecobee.com website without issue and see your thermostats and history?

3

Yes, I can log into ecobee’s site and view my thermostat, sensors, and HomeIQ reports.

I did get 3 separate email messages from ecobee that indicated I added beestat to my apps. I wondered about the duplication. Perhaps I should remove beestat from My Apps on ecobee.com and start over?

4

Could you try again? I believe this issue is resolved.

5

Woohoo! I see pretty graphs. Edward Tufte would approve! :wink:

Thank you!

6

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