I have been receiving many alerts that Aux Heat was working and bee stat shows 15 hours in January alone. A gree unit was installed last year Gree FLEXX36HP230VA0 heat pump and furnace. And the system should not use aux heat at all since gree heat pump is supposed to be able to operate at up to -28 C and Ecobee was et so that Aux heat only kicks in at over -20 C. I live in Montreal.
I am attaching a chart that downloaded from Bee
1st time poster. Please let me know if I missed anything.
I am wondering what the problem, if any, could possibly be
Appreciate all help